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PRIVACY POLICY

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ShippingHub Private Limited (“we”, “us”, “our”, “ShippingHub”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and transfer your personal information when you access and use our website at www.shippingshub.com (the "Site") or our mobile app ("Mobile App") for any of the services provided by us (collectively, the "Services").

This policy may change over time as we update, improve, and expand our services. We encourage you to review it periodically. By accessing the Site or using our Services, you consent to the collection, storage, and use of your personal information as outlined in this policy.

1. Introduction

This Privacy Policy is a legally binding document between the User (“you”, “your”) and ShippingHub Private Limited. Please read this document carefully. If you disagree with any terms in this policy, please do not use the Site or Services.

This Privacy Policy applies to the personal information collected when you visit the Site, respond to our online advertisements, or interact with us via electronic communications. It does not apply to information collected outside of these channels, such as through direct interactions with our employees or over the phone.

2. Information We Collect

We collect the following types of information to provide better services to all our users:

  • Registration Data: This includes personal details such as your name, gender, age, contact information, address, email, occupation, and any other details you provide during registration for the Services.
  • Paid Service Data: If you make a payment, we collect transaction details, including your payment method and billing information.
  • Voluntary Information: Information you voluntarily provide, such as feedback, survey responses, or customer service inquiries.

3. Cookies and Tracking Technologies

We use cookies (small data files stored on your device) to improve your user experience, track your preferences, and provide targeted content. Cookies may be used whether you register with us or not. You can control cookies through your browser settings.

4. How We Use Your Information

We use the information you provide to:

  • Enhance Services: To maintain, improve, and develop new services.
  • Customer Communication: To send you emails regarding service updates, administrative messages, billing, and customer support.
  • Marketing: To send promotional offers, with the option to opt-out.
  • Security and Fraud Prevention: To detect, prevent, and address fraud or unauthorized activities.
  • Corporate Transactions: In case of a merger, sale, or reorganization, your data may be shared with the new entity.
  • Compliance: To comply with legal obligations and regulations.

5. Disclosure of Your Information

We may disclose your information in the following cases:

  • Third-Party Service Providers: We may share information with service providers to help us with operations such as payment processing and customer support.
  • Legal Requirements: We may disclose your information when required by law or to comply with government requests.
  • Business Transactions: If we undergo a merger, acquisition, or asset sale, your data may be transferred to the new controlling entity.
  • Security: To detect and address fraud, security, and technical issues, and to protect our rights and users.

6. Data Security

We take appropriate measures to protect your information from unauthorized access or disclosure, including encryption, physical security, and internal reviews of our data handling practices. However, please understand that no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

7. Accessing and Updating Your Information

You have the right to access, correct, or request deletion of your personal information. If you have any concerns or wish to exercise your rights, please contact us at the provided contact details.

8. Consent

By using the Site and providing your information, you consent to our collection, storage, and use of your data as outlined in this Privacy Policy. If you do not wish to provide your personal information, please refrain from accessing the Site.

9. Choice/Opt-Out

You can opt-out of receiving promotional communications by contacting us at info@shippingshub.com or by following the unsubscribe link in our emails.

10. Data Retention

We retain your personal information only as long as necessary for the purpose it was collected, or as required by law. In some cases, we may retain anonymized data for research and analysis purposes.

11. Severability

If any provision of this Privacy Policy is deemed unlawful or unenforceable, the remaining provisions will remain in full effect.

12. Jurisdiction

Any claims arising from the use of this Site will be governed by the laws of India. The courts in Delhi shall have exclusive jurisdiction over any disputes.

13. Links to Third-Party Websites

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please review this page regularly to stay informed about how we protect your personal information.

15. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

ShippingHub Private Limited
Address:
Office No. - 6, 1st Floor, SLF Mall, Sector 30-33, Faridabad, Haryana 121003
Email:info@shippingshub.com

By accessing this site and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.